(Senior) Account Manager (f/m/x)

  • Business & Operations
  • Berlin, Germany

(Senior) Account Manager (f/m/x)

Job description

As a part of Amadeus Hospitality & Media Distribution, travel audience is the world’s leading data-driven travel advertising platform. The business unit harnesses the power of cutting-edge machine learning practices to connect the leading performance-oriented advertisers with the biggest network of publishers, reaching millions of travellers. The strategy is to optimize advertising across the entire traveller journey, identify and create new audiences, and increase our partners reach, relevance and booking volumes.


We are searching for a (Senior) Account Manager to join our team in Berlin. 
You will own a portfolio of DMO Customers and ensure operational excellence across all Customers and foster profitable relationships. 


What you will do:

  • Managing DMO/Advertiser on-boarding process and provide detailed launch information to Campaign Management;
  • Working with DMO Customers to implement Amadeus Hospitality Data Solutions. Ensure a smooth onboarding program and elevate any account issues that arise and also provide ongoing support;
  • Monitoring campaign and providing insights into optimizations and performance updates;
  • Working with different internal stakeholders to ensure a perfect execution of the campaigns and data products as well as escalating any internal issues and concerns raised by clients;
  • Providing internal feedback about value-adding features that could enhance Customer’s experience;
  • Present campaign results & insights to Customers in calls or in-person meetings.


Why join us?

As part of our team, you will work in a highly motivated environment, with equal opportunities, flat hierarchies and short decision-making processes. You'll have a lot of freedom to contribute your own ideas and implement them. You will be a part of a diverse team with a strong sense of ownership that always goes beyond to make an impact while constantly learning and being truly passionate about Travel.

  • Drive innovation and develop tech solutions that bring value to our customers, and to make an impact on both the business and the market;
  • Join a fast-paced industry that is evolving every day while being backed by Amadeus, the biggest travel tech company in the world;
  • Be a part of an innovative environment where you are encouraged to research, explore, and try new ways of doing things;
  • Learn and develop – we offer a personalized approach to your development that combines a wide range of tools and programs, such as mentoring and coaching;
  • Enjoy your work-life balance – we provide Urban Sports Club membership, sabbatical options, certified experts in mental health, and many more;
  • We got you covered - we offer visa and relocation support and assist you on other location-related topics along your journey with us.
  • Pick your hardware – we will set you up with the equipment you select for your daily working needs;
  • Smooth start - our extensive onboarding program and regular Team events facilitate your integration into our culture;
  • Make the most of our Travel perks - we offer travel insurance for you and your family, and a travel industry card with lots of benefits to explore;
  • Share company’s success – we offer a competitive bonus scheme and stock purchase options that every member can participate in.

Requirements

About you:

  • You have prior 3-5 years of experience as Account Manager in online advertising, preferably in a programmatic environment;
  • You are passionate about client relationship and online advertising;
  • You have a great eye for detail and strong organizational skills;
  • You have a track record of proven analytical, problem-solving, and decision-making skills
  • You take pride in the work you create;
  • You want to be part of a diverse & collaborative environment; 
  • You are a traveler at heart;
  • You have strong written and verbal English skills, any additional language is a plus.

At travel audience, we do not make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. As an Equal Opportunity Employer, we celebrate diversity and create a healthy environment based on mutual respect and care. 

We are looking forward to starting our journey together!